Frequently Asked Questions

Reservations can be made on the Official website of Nagahama Ryokan or on various travel booking sites.

Upper elementary school students are 80% of the adult rate, 3 years old to lower elementary school students are 60% of the adult rate, and c…Continue reading

Children under 3 years old stay free of charge if sharing the same bed with an adult.

Children under 3 years old who require bedding will b…Continue reading

Unfortunately, we are not able to do so.

If you are staying with us to celebrate a special occasion such as a birthday or anniversary, we will prepare a whole cake (message plate av…Continue reading

The basic cancellation policy is as follows:
5 days before the stay:20% of room rate
2 days before the stay:50% of room rate
The day before:…Continue reading

If flights, bullet trains, or express trains from your departure point are canceled, or if there is a road closure on the expressway, we wil…Continue reading

Yes. It is possible.
Please send your application to nagahamaryokan@kxb.biglobe.ne.jp.Please include your name, contact information, and dat…Continue reading

Check-in: 15:00 to 19:00
If you plan to arrive after 6pm, please call us in advance.:Please contact us at 0555-82-2128.
*If you are signific…Continue reading

You can enter your room from 3pm.
Check-in before 5pm is not possible, but we can store your luggage for you.

Check-out is at 10:00, but you can stay until 11:00 for an extension fee of 2,000 yen (tax included) per hour per room.

Pick-up is available from 3pm to 4:30pm.If you contact us in advance, we will come to pick you up.
Delivery is available from 8am to 10am.
F…Continue reading

It will be stored at the front desk.
When sending your order, please address it 795-1 Nagahama, Fujikawaguchiko Town, Minamitsuru County, Ya…Continue reading

Payment can be made by cash or card at the front desk.The following cards are available:
VISA・Master Card・JCB・American Express・NICOS・Saison・…Continue reading

I am sorry.Pets are not allowed.

Bath towels, face towels and a refrigerator (empty) are provided.
*If you wish to use the bath, please bring the towels provided in your roo…Continue reading

We have medium and large yukatas available for adults.

We have small and medium sized yukatas available for children.

Hair dryers are installed in the large bath (dressing room) and washroom.Hair irons are available for loan at the front desk.

Yes, body soap, shampoo and conditioner are provided in the bathroom.

Yes, internet access is available in all rooms free of charge.

The facility will be locked at night for security reasons.Nighttime locking hours are from 11PM to 5AM.

The facility will be locked at night for security reasons.Nighttime locking hours are from 11PM to 5AM.

All non-smokingHeat-not-burn and electronic cigarettes are not permitted.Please use the designated smoking areas when smoking.

We can lend out baby bathtubs, baby chairs, and children's tableware to guests upon request.

In accordance with Article 24 of the Pharmaceutical and Medical Device Act (formerly the Pharmaceutical Affairs Act), this facility does not…Continue reading

Standard dinner time starts at 6pm.
The last dinner time is 7:00pm so please arrive 30 minutes before.

The start time will be announced at …Continue reading

Dinner generally starts at 6pm.
The last dinner time is 7:00pm so please arrive 30 minutes before.

Any food, snacks, alcoholic drinks, juice or other beverages brought with you will not be permitted.

There is no room dining available.Food will be prepared at the dining hall.