Frequently Asked Questions

Thank you for visiting the Official website of Nagahama Ryokan.
We have compiled a list of frequently asked questions from our customers.

【Hotel / Guest rooms】
Check-in and check-out
Check-in: 15:00 to 19:00
If you plan to arrive after 6pm, please call us in advance.:Please contact us at 0555-82-2128.
*If you are signific…Continue reading
【Hotel / Guest rooms】
Can I check in before 3pm?
You can enter your room from 3pm.
Check-in before 5pm is not possible, but we can store your luggage for you.
【Hotel / Guest rooms】
Can I extend the check-out time?
Check-out is at 10:00, but you can stay until 11:00 for an extension fee of 2,000 yen (tax included) per hour per room.
【Hotel / Guest rooms】
About transportation
Pick-up is available from 3pm to 4:30pm.If you contact us in advance, we will come to pick you up.
Delivery is available from 8am to 10am.
F…Continue reading
【Hotel / Guest rooms】
Can you store my parcels that I send by courier?
It will be stored at the front desk.
When sending your order, please address it 795-1 Nagahama, Fujikawaguchiko Town, Minamitsuru County, Ya…Continue reading
【Hotel / Guest rooms】
Can I pay by credit card?
Payment can be made by cash or card at the front desk.The following cards are available:
VISA・Master Card・JCB・American Express・NICOS・Saison・…Continue reading
【Hotel / Guest rooms】
Can I bring my pet with me?
I am sorry.Pets are not allowed.

Reservations/Inquiries

Please contact us if you have any questions.

0555-82-2128